Privacy Policy

Our Commitment to Your Privacy

At DeckLogic Hampton Decks, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

Contact Information

When you request a quote or contact us for services, we collect information such as your name, email address, phone number, and property address. This helps us provide you with accurate estimates and quality service.

Project Details

We collect information about your deck project, including the type of service needed, property details, and your preferences. This information helps us understand your needs and deliver the best possible results.

Website Usage Data

Like most websites, we collect basic information about how visitors use our site. This may include your IP address, browser type, pages visited, and time spent on our site. This data helps us improve your experience on our website.

How We Use Your Information

We use your information to:

• Provide you with quotes and estimates for your deck project
• Schedule appointments and communicate about your service
• Complete your deck installation, repair, or maintenance work
• Send you important updates about your project
• Improve our services and website experience
• Respond to your questions and provide customer support
• Send you occasional information about our services (you can opt out anytime)

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Your data is stored securely and we limit access to only those employees who need it to provide you with services.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Sharing Your Information

We do not sell your personal information to third parties. We may share your information only in these situations:

• With service providers who help us operate our business (like scheduling tools or payment processors)
• With suppliers when ordering materials for your project
• When required by law or to protect our legal rights
• If our business is sold or merged with another company

Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. Cookies are small files stored on your device that help us remember your preferences.

You can control cookies through your browser settings. Keep in mind that disabling cookies may affect how our website functions for you.

Your Privacy Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to your information if it is inaccurate
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Request a copy of the information we have collected about you

To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing them with your information.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

Significant changes will be posted prominently on our website. Your continued use of our services after changes are posted means you accept the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, please reach out to us:

We will respond to your inquiry as quickly as possible, typically within 2-3 business days.